About the Role
Ensuring an exceptional client experience for all internal and external stakeholders is your mission and top priority. You are the hub of the school and a go-to person for administrative matters, phone inquiries, visitors, attendance, school events, and all things CA! You thrive on multi-tasking, and organization is your middle name, as this position is the administrative backbone of Calgary Academy.
Highlights of Key Responsibilities
- Creating a Welcoming Environment: Greeting and interacting with visitors, students, families, and staff with tact, discretion, courtesy, and professionalism, contributing to a warm and welcoming environment.
- Exceptional Communication: Provide exceptional and timely in-person, phone, and e-mail communication to all stakeholders.
- Administrative Support: Provide clerical and administrative support to staff, administration, and families.
- Attendance Management: Maintain accurate attendance records and monitor student attendance throughout the day.
- Event Coordination: Support the planning, preparation, and execution of school events.
- Inventory Management: Manage school supplies, school equipment, and inventory.
- Team Collaboration: Collaboration with other school staff, including teachers, administrators, and support personnel, is crucial for ensuring smooth school operations.
- Problem-Solving: address unexpected issues that may arise in a school environment, such as scheduling conflicts or escalation of issues in emergencies.
Qualifications
- One to three years of experience in an administrative profession dealing directly with customers.
- Experience working with children.
- Results-oriented with a strong aptitude for organization and office administration.
- Ability to handle confidential information with discretion.
- Detail-oriented and able to multi-task effectively despite a busy front desk working environment.
- Highly proficient with computers and technology, including Microsoft Office 365.
- Experience with PowerSchool and Rycor is considered an asset.